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Terms & Conditions

Terms and Conditions

Effective Date: Zodiac Casino (the "Platform" or the "Service") is owned and operated by Zodiac Casino, with its registered address. The Terms & Conditions set out below form a legally binding agreement between you ("User", "Customer", or "You") and us. Please read these Terms carefully before using the Platform.

Acceptance of the Terms

  1. By accessing or registering to use this Service, You acknowledge that You have read, understand, and agree to be bound by these Terms & Conditions.
  2. If you do not agree with any part of these Terms & Conditions, please leave the Platform immediately.
  3. We reserve the right to modify these Terms & Conditions at our sole discretion. Changes will take effect upon publication on this page.

Eligibility Requirements

  1. Only individuals who are at least 18 years old and have reached the age of majority in their jurisdiction may use the Platform or open an account with us.
  2. You must provide accurate, complete, and truthful information about yourself when registering for an account.

Minimum Age Requirements

You agree to verify your age upon request by providing documentation as specified below:

  1. We require proof of identification that demonstrates you are at least 18 years old (e.g., government-issued ID).
  2. You may be required to provide additional documentation or verification procedures under applicable laws and regulations.

Geographic Restrictions

We operate subject to restrictions on certain countries, territories, and jurisdictions. By accessing the Platform, you represent and warrant that:

  1. Your account is registered in a country where our services are available;
  2. You have not been excluded by us from participating due to local laws or regulatory requirements;
  3. Your use of the Service does not violate any applicable law.

Account Registration Rules

  1. Registering for an account implies acceptance of these Terms & Conditions.
  2. When registering, please provide accurate and complete information about yourself.
  3. You must choose a unique username and password that will be used to access your account.
  4. Passwords should be kept confidential and not shared with third parties.

One-Account-Per-User Policy

You agree:

  1. To use only one (1) account at any given time;
  2. Not to create multiple accounts for the same individual or entity;
  3. Not to assign, transfer, or share your account credentials.

Identity Verification and KYC

Upon registration, we may request additional information to comply with Anti-Money Laundering regulations:

  1. We reserve the right to verify any documentation provided.
  2. If required, you must provide proof of address (e.g., utility bill) in a timely manner.
  3. Your failure to provide this documentation will result in restrictions or closure of your account.

Account Accuracy Obligations

You agree to maintain accurate and up-to-date information:

  1. Keep your registration data correct and complete at all times;
  2. Notify us promptly if there are changes to your personal details.

Account Security Responsibilities

To protect the security of your account:

  1. Choose a secure password, and avoid using easily guessable characters.
  2. Change your password periodically (at least every 60 days).
  3. Use two-factor authentication when available.

Login Credentials and Password Protection

We recommend that you store passwords securely in compliance with applicable data protection laws:

  1. Keep login credentials confidential;
  2. Do not share or disclose them to third parties;

Restricted Behaviour and Prohibited Activities

You agree not to engage in any of the following activities, which are strictly prohibited on our Platform:

  1. Multi-accounting (using multiple accounts for personal gain);
  2. Collusion with other Users;
  3. Hacking or attempting to access unauthorized systems;
  4. Any behavior that breaches applicable laws or regulations.

Bonus and Promotion Rules

Please note:

  1. Bonus offers will be displayed within the Platform;
  2. Bonuses can only be used on specific games (unless otherwise specified);
  3. Each bonus has its own terms, conditions, and restrictions.
  4. Wagering requirements for bonuses apply to the initial amount received, unless stated otherwise.

Wagering and Gameplay Conditions

We use a random number generator ("RNG") to ensure fairness in gameplay:

  1. RNG systems produce outcomes that are unpredictable and completely dependent on chance;
  2. All bets placed are final and cannot be canceled or changed.

Bonus Abuse Prevention

By participating in our promotions, you acknowledge your agreement with the following bonus abuse prevention measures:

  1. Bonus restrictions apply to players with a history of bonuses being taken without full wagering completion.
  2. The decision to restrict accounts due to bonus abuse is made by us at any time and may involve reviewing account behavior.

Deposits and Withdrawals

We will process your deposits promptly upon receipt, subject to our standard terms:

  1. Deposits are credited immediately after confirmation;
  2. Withdrawal requests will be processed within working days for e-wallets, bank transfers take longer.
  3. You can view a breakdown of the fees charged by us on this page.

Verification Before Withdrawals

Before processing withdrawals:

  1. We may request documentation to confirm your identity and proof of address;
  2. Your failure to provide required documents will delay or prevent withdrawal processing.

Processing and Review Procedures

Withdrawal requests are reviewed based on our internal procedures, taking into account factors such as applicable laws, regulations, and our standard terms:

  1. Withdrawals can be delayed if we believe the request may involve irregularities;
  2. Our decision to process (or not) a withdrawal is final.

Responsible Gambling Expectations

To ensure your continued enjoyment of gaming on our Platform:

  1. Play responsibly by setting limits for your account (deposit, loss);
  2. Make informed decisions about wagering and play duration.
  3. Regularly review your gameplay data through our "Account Summary".

Self-Exclusion and Account Restrictions

Please contact us if you wish to exclude yourself from gaming:

  1. This will restrict access for a specified period (minimum of 6 months);
  2. Requests cannot be revoked.

Game Fairness and RNG Systems

Our use of an external, independent provider for the RNG ensures unbiased outcomes in gameplay:

  1. The Service uses an approved Random Number Generator system to ensure fairness.
  2. All games on our Platform are operated fairly using this system.

Technical Interruptions or Voided Gameplay

In case of interruptions or disruptions due to unforeseen circumstances such as technical issues, server failure, or other factors that affect gameplay:

  1. We will make every effort to rectify the issue promptly;
  2. You may be notified about voided bets and any potential for refund.

Suspension or Closure of Accounts

We can suspend your account at our sole discretion in the following situations:

  1. Due to regulatory requirements or updates.
  2. Failure to comply with these Terms & Conditions (such as multiple accounts, abusive behavior).
  3. Any suspicious activity that may imply hacking or unauthorized use;
  4. Any reason which reasonably arises from non-compliance.

Intellectual Property and Platform Ownership

All materials contained within our Service are owned by us or third-party licensors:

  1. Our service includes copyrights to software used on the site.
  2. All rights reserved, except for those explicitly stated otherwise in these Terms & Conditions.

Limitation of Liability

In no event shall we be liable to any User for any indirect, special, incidental, punitive damages arising from loss or damage (including consequential losses) due to:

  1. Suspension or closure;
  2. Any technical disruptions;
  3. Gaming outcomes.
  4. We will not be held responsible for delays in withdrawals resulting from verification requirements.

Modification of Terms

We may modify these Terms & Conditions at our sole discretion, which will take effect immediately upon publication on the Platform:You agree to regularly review this page and update your knowledge accordingly.

Contact or Support Guidance

If you have any queries about your account or these Terms:

  1. Email;
  2. Access live chat through our Customer Service department within the website.
  3. Please allow a reasonable response time for resolving issues (up to 48 working hours).

Applicable Licensing or Regulatory Oversight

These Terms & Conditions are subject to applicable laws and regulations, with particular attention paid to:

  1. All local jurisdictions where we operate;
  2. Compliance standards set by the relevant licensing authority.By registering to use our Platform, you acknowledge that your use complies with these rules.

This agreement will be governed exclusively in accordance with the laws of Zodiac Casino, without regard for conflict-of-law principles. If any term or condition is held to be invalid or unenforceable:

  1. The provision will not affect the validity of other provisions;
  2. We may change the terms and conditions at our discretion.

You acknowledge that these Terms & Conditions replace all prior understandings regarding your use of this Service.

**By continuing to access, browse, or play on Zodiac Casino, You confirm that you have carefully read, understood, and agreed to be bound by these Terms & Conditions.